Getting locked out of an apartment involves additional parties like landlords, property managers, and building security. Knowing your options in advance makes the situation easier to handle.
Contact Your Building
Property Management
Many apartment complexes have on-site or on-call management who can let you in. Check your lease or building directory for contact numbers.
Building Security
Larger buildings may have security personnel who can verify your identity and provide access.
Maintenance Staff
If available, maintenance workers may be authorized to unlock doors for verified residents.
Call a Locksmith
If building staff is unavailable, a professional locksmith can help. You will need to prove you live there with ID matching the address.
Prevent Future Lockouts
- Give a spare key to a trusted neighbor or friend nearby
- Ask if your building offers key storage or lockbox services
- Consider a keypad lock if your landlord permits modifications
- Keep a spare key at work or in your car (if secure)
Know Your Lease
Some leases specify lockout procedures and may include lockout fees. Review your lease so you know what to expect and what your responsibilities are.


